The Sixteen most common Jerks at Work
The Pessimist
The Envier
The Intimidator
The Credit Thief
The Gossiper
The Lazy One
The Micromanager
The Competitor
The Narcissit
The Complainer
The Nitpicker
The Malicious One
The Backstabber
The Non-Responder
The Chatter
The Absent One
Eight Strategies for dealing with Jerks at Work
Disconnecting from Emotions
Refusing to play their game
Learning to neutralize conflict
Challanging bad behavior
Not sweating the small stuff
Learning by negative example
Not being a jerk yourself
Hiring slow Firing fast
Disconnecting from Emotions
Refuse to get caught up in the emotion
Take a look from the outside in
Figure out what buttons the jerk is pushing
Ask others what they think
Figure out what king of jerk you’re dealing with
Four ways to regulate your emotions
Don’t forget to breathe
Practice saying a mantra
Move your attention
Label what is happening
Refusing to play their game
Figure out what game the jerk is playing
Understanding how the jerk is manipulating you
Remove the buttons they keep pushing
Get the jerk out of your life
Enlist the help of others
Learning to neutralize conflict
Observe objectively
Identify emotions
Identify undelying needs
Involve employees to understand theimpact ot their behavior
Encourage resolution
Challanging bad behavior
Identify the bad behavior
Confront the perperator
Push back as necessary
Draw a line in the sand
At a last resort, Loop in your boss
Not sweating the small stuff
Exactly what is the bad behavior?
If it big deal, Then confront the problem
If it a little deal, Then ignore it
Focus on the positive
Change your perspective
Learning by negative example
Figure out who the jerks are in your organization
Take a close look at the behaviors that make them jerks
Compare them to the field guide in sixteen jerks
Learn lesson the field guide in sixteen jerks
Avoid doing what the jerks in your organization do
Not being a jerk yourself
Assess how people act around you
Get feedback from others
Take the feedback you get from others seriously
Set a goal
Follow Through
Hiring slow Firing fast
Take your time when you hire
Interview, Interview, Interview
Hire for alignment
Correct, Counsel, and Coach
Fire as a last resort
Peter Economy
